Ratings & Reviews

Overall Rating

5(49 reviews)98% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Sylvia L. - |Recommended: YesExtremely content with the ... — Extremely content with the maintenance, the staff, the apartment. Going on almost 3 years here. From small and major issues they have been nothing but courteous to my concerns. Just keeps improving.
response from property -Sylvia, we are thrilled to receive such an excellent review about our hardworking team. You can be sure to count on their attentive service for the future. Thank you for choosing us as your home!
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love living here. It is s... — I love living here. It is so quiet and the staff is amazing. The amenities are beautiful as well. The staff always goes above and beyond to help you out in any way they can. Great job Renew Park Viva
response from property -Tiffany, we are delighted by your praise for our high standards of service and amenities. Thank you for your compliments!
Review From Modern Messagesubmitted by Isiah A. - |Recommended: YesI really love the community... — I really love the community here it’s very nice and calming. The staff here are also great very great at keeping the community safe and pristine. Would highly recommend living here to my friends family and coworkers. Great community I’m happy to be apart of
response from property -Isiah, thank you for sharing your affection for our community! For the enjoyment of our residents, our team continually works to maintain a clean and peaceful living environment. We are happy to hear that you feel at ease here and would recommend us to others.
Review From Modern Messagesubmitted by Colin D. - |Recommended: YesIt’s an incredible upgrade ... — It’s an incredible upgrade from our last place of Residence The Maintenance Team got back to us the next day We can’t explain how much we love this apartment. Everyone here is so friendly too. Couldn’t be any better.
response from property -Colin, it is fantastic to hear that our friendly community and responsive maintenance service make us the perfect match for you. If we may assist you in any way, please let us know. Our team is here to help!
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love these apartments. Gr... — I love these apartments. Great amenities and very quiet. Neighbors are friendly and the community is very clean. I am glad I decided to live here.
response from property -Tiffany, your glowing review made our day! We are thrilled you found our community to be exceptional.
Review From Modern Messagesubmitted by Toney C. - |Recommended: YesThis is a beautiful and wel... — This is a beautiful and welcoming community. Everyone is very nice and the neighbors helped me move in my things. I have yet to see anything negative and the whole community is at the pool swimming and having a great day as a type this.
response from property -Toney, it is fantastic to hear that your experience in our community has been entirely positive so far. We are truly fortunate to have such a wonderful group of residents. Please let us know if you need anything as you get settled into your new home.
Review From Modern Messagesubmitted by Aretha B. - |Recommended: YesI love our new neighbors th... — I love our new neighbors they are nice and friendly. It like living next door to a close family member. That is important with COVID, going on.
response from property -Aretha, we are delighted to hear that you are connecting with your fellow neighbors and enjoying your apartment home. If there is anything we may do for you, please feel free to contact us at any time.
Review From Modern Messagesubmitted by Widyawati T. - |Recommended: YesThe parking sucked. There w... — The parking sucked. There was a lot of cars park in my assigned parking The apartment is not perfect as the model house and the neighborhood
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI actually love it here Be... — I actually love it here Been here for two years and it's great. The community is great and the staff are wonderful. Maintenance is always there when you need them no matter what time it is. Great job
response from property -Tiffany, thank you for letting us know that you are enjoying yourself in our community! Our team will continue to work hard to ensure residents are well taken care of.
Review From Modern Messagesubmitted by Shamira L. - |Recommended: YesI have been here for a week... — I have been here for a week and I’ve enjoyed it. My first day in the apartment there were balloons on all of the residents doors for resident appreciation. Makes me happy to see the staff take the time out to appreciate the residents.
response from property -Shamira, welcome to our community! We are delighted to hear that our team's hard work has made you feel welcome in your home. Please don't hesitate to reach out to us if you are ever in need of assistance. Thank you for choosing us as your new home!
Review From Modern Messagesubmitted by Ashley C. - |Recommended: YesGreat location very quiet a... — Great location very quiet an peaceful would recommend anyone to live here neighborhood is wonderful everything is close by which is an convince staff is polite
response from property -Thank you for recommending our community, Ashley! We are happy that our prime location, exceptional team, and peaceful atmosphere meet your needs so well.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love this place Clean an... — I love this place Clean and very quiet and very nice amenities. The neighbors are friendly and everyone seems to respect one another. If you have an issue with your apartment or need something fixed, maintenance is just a phone call away and that's what I love.
response from property -Tiffany, it sounds as though you are having a fabulous experience in our community. Thank you for sharing your review with our team.
Review From Modern Messagesubmitted by Jacquline R. - |Recommended: YesEver since Renew took over ... — Ever since Renew took over it's better more responsive in office online portal to pay rent etc. Parking sucks here still lol but that's not gonna change
response from property -Jacquline, we are thrilled to learn that you have noticed improvements throughout our community. We are sorry to hear that you are still experiencing challenges with parking and have shared your feedback with the team. If there is anything we may do to help, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Lana F. - |Recommended: YesSo far so good I love it... — So far so good I love it here Only thing I don’t like is the parking My apartment is all new and really beautiful built . The neighborhood is nice and the people are a delight .
response from property -Lana, your positivity puts a smile on our faces. Thank you for letting us know you have been enjoying your time here so far. We have taken note of your concerns about parking. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Nafesah W. - |Recommended: YesFairly new so I still have ... — Fairly new so I still have to give the property time. Definitely frustrating that we’ve transferred paid for all our services but we’ve been here for 3 days without hot water—Maintenance doesn’t seem to know why. - Looks as if the apartment was never inspected upon move in, the baseboards of the entire apartment are scuffed need repainting. - The nozzle for the kitchen faucet has been switched to a smaller size in order to prevent high water pressure , but isnt aligned so creates an odd gap. - The front door sticks when locking unlocking due to old weatherstrips that need replacement. Overall, it was frustrating to move in not be able to shower or have a warm house on your birthday. It was more upsetting to then not have a valid explanation or resolution.
response from property -Nafesah, thank you for taking the time to update us. We want you to be completely satisfied in your home and shown the high standard of excellence that we are committed to ensuring for all our residents. If this problem persists, please reach out to us at renewparkviva@trinity-pm.com, so we may make sure that it is addressed promptly.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Park Viva, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Park Viva, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose