Ratings & Reviews

Overall Rating

5(38 reviews)97.4% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love this place Clean an... — I love this place Clean and very quiet and very nice amenities. The neighbors are friendly and everyone seems to respect one another. If you have an issue with your apartment or need something fixed, maintenance is just a phone call away and that's what I love.
response from property -Tiffany, it sounds as though you are having a fabulous experience in our community. Thank you for sharing your review with our team.
Review From Modern Messagesubmitted by Jacquline R. - |Recommended: YesEver since Renew took over ... — Ever since Renew took over it's better more responsive in office online portal to pay rent etc. Parking sucks here still lol but that's not gonna change
response from property -Jacquline, we are thrilled to learn that you have noticed improvements throughout our community. We are sorry to hear that you are still experiencing challenges with parking and have shared your feedback with the team. If there is anything we may do to help, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Lana F. - |Recommended: YesSo far so good I love it... — So far so good I love it here Only thing I don’t like is the parking My apartment is all new and really beautiful built . The neighborhood is nice and the people are a delight .
response from property -Lana, your positivity puts a smile on our faces. Thank you for letting us know you have been enjoying your time here so far. We have taken note of your concerns about parking. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Nafesah W. - |Recommended: YesFairly new so I still have ... — Fairly new so I still have to give the property time. Definitely frustrating that we’ve transferred paid for all our services but we’ve been here for 3 days without hot water—Maintenance doesn’t seem to know why. - Looks as if the apartment was never inspected upon move in, the baseboards of the entire apartment are scuffed need repainting. - The nozzle for the kitchen faucet has been switched to a smaller size in order to prevent high water pressure , but isnt aligned so creates an odd gap. - The front door sticks when locking unlocking due to old weatherstrips that need replacement. Overall, it was frustrating to move in not be able to shower or have a warm house on your birthday. It was more upsetting to then not have a valid explanation or resolution.
response from property -Nafesah, thank you for taking the time to update us. We want you to be completely satisfied in your home and shown the high standard of excellence that we are committed to ensuring for all our residents. If this problem persists, please reach out to us at renewparkviva@trinity-pm.com, so we may make sure that it is addressed promptly.
Review From Modern Messagesubmitted by Breana A. - |Recommended: YesSo far so good enjoying ren... — so far so good enjoying renew park viva overall hope everyone has a happy holiday and stays safe. zoom with family and friends during this difficult time
response from property -Happy holidays to you, Breana! Thank you for taking the time to let us know you are happy overall, and we hope you find festivity and virtual closeness with your loved ones during this unusual time as well.
Review From Modern Messagesubmitted by Hugo E. - |Recommended: YesGood onsite staff that prov... — Good onsite staff that provides resources for any situations that arise. Only thing missing is two parking spots vs one and it would be perfect
response from property -Hugo, thank you for letting us know how supportive our team is. We appreciate you taking the time to share this with us. We have taken note of your suggestion for additional parking spaces and will look into the possibility. Please feel free to reach out if there is anything more you would like to share.
Review From Modern Messagesubmitted by Tameka G. - |Recommended: YesLove living here. The staff... — Love living here. The staff is always so helpful and it’s a great community to be in. They even have gotten a lock on the parking issue we usually have. Would like if there was Availability to purchase more spots otherwise love it here.
response from property -Tameka, thank you for your review and a five-star rating. It is wonderful to learn that you are having a positive experience here. Please continue enjoying your time in our community.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love it here. The apartme... — I love it here. The apartment complex is well maintained and the people are friendly. Great place to live. Very close by freeway and businesses.
response from property -Tiffany, we're delighted by your positive review of our community. We work hard to provide the best possible living experience to our residents, and your comments show us that we are succeeding. Thank you!
Review From Modern Messagesubmitted by Johanna G. - |Recommended: YesStaff was very helpful. Eve... — Staff was very helpful. Every concerned that my husband and I had they tried to explain to us . Also the process was very quick and easy . If we shave a question we can always go to the office and someone is there to help us .
response from property -We appreciate hearing from you, Johanna. Thank you for taking the time to acknowledge the dedication and professionalism of our team. We work hard to provide the best possible living experience for our residents, and reviews like yours show us that we are succeeding.
Review From Modern Messagesubmitted by Khanh N. - |Recommended: YesThe community is clean. The... — The community is clean. The office is easy to reach. Neighborhood is calm. The pool likes like a good size when things open back up. Maintenance is really nice.
response from property -Khanh, thank you for a stellar review! Please know we are here when you need us in the future. You made our day!
Review From Modern Messagesubmitted by Deborah B. - |Recommended: YesI chose this apartment home... — I chose this apartment home because of the location and amenities. A washer dryer in unit was a must have. I moved here in early 2019. The remodeling was ongoing, landscaping, painting and most of all last year. So when 2020 came, anticipation use of the gym and pool, BBQ area was very real. Then the pandemic hit. Having nice neighbors I can count on one hand feels good. We have exchanged foods, recipes, lended a helping hand to each other and I'm 5 minutes from work. ReNew Park Viva is a nice place to live. I love my apartment.
Review From Modern Messagesubmitted by Dania R. - |Recommended: YesSo far I have really liked ... — So far I have really liked living here, the only downside of it its parking because there’s always an issue parking inside the community. Besides that everything else is great, the amenities, the apartment, and the management have always been there for us and our needs.
response from property -Dania, thank you for your review and complimentary rating. Our team is proud to provide top-tier levels of service to all of our residents, and your feedback validates our efforts. If there is anything we may help with regarding parking in the future, please let us know.
Review From Modern Messagesubmitted by Fabiola O. - |Recommended: YesEs muy comodo seguro y tra... — Es muy comodo seguro y tranquilo la unidad de departamentos se mantienen muy limpio y son muy eficaces para el mantenimiento de los apartamentos
response from property -Gracias por poner una sonrisa en nuestros rostros, Fabiola. Nuestro equipo trabaja arduamente para garantizar un entorno de vida limpio y agradable para nuestros residentes, por lo que su reconocimiento significa mucho para nosotros. Agradecemos el aplauso de 5 estrellas.
Review From Modern Messagesubmitted by Jacquline R. - |Recommended: YesWhen I first moved here in ... — When I first moved here in June 2019 they were still renovating the outside of the complex landscaping, pavement etc. so I couldn't really judge the complex but now it is beautiful nice pool area bbq grills grass and wood chip landscaping throughout and etc. The inside of the units have always been nice but there are some appliances you have to get used to i.e the kitchen sink faucet is positioned weird so the water sprays out of the sink and the bathroom sink faucet is pushed back so far that you have to put your hands at the end of the sink to reach the water but everything is modern so it's fine. The few things that i don't like about this complex but have since adjusted to are the fact that parking sucks and there is only ever 1 person working the leasing office therefore it is hard to get help via phone or in person because that one employee is stuck doing everything from tours to signing leases etc. They have visitors parking but the average household has 2 cars so it's not enough and the location of the complex makes it hard to park on the street so you have to park in the neighborhood next door. The complex has recently gotten taken over by a new property management so with that there is now a online portal to pay rent on and make maintenance request and also email the office. Additionally the property now has it to where if the local office doesn't answer the phone the off site office will and message our local office to get in contact with us so that's helpful to hold them accountable
response from property -Jacquline, we are happy to hear you are enjoying our renovation! The upgrades were designed with your comfort in mind. However, it is concerning that being a part of our community has not met your expectations in every area. Your concerns about the layouts of our apartment homes, the availability of parking, and utilizing our online payment and maintenance request system are all valid concerns. We would like the opportunity to discuss solutions for your concerns. Please feel free to email us at renewparkviva@trinity-pm.com if you would like to discuss further. Thank you for your feedback.
Review From Modern Messagesubmitted by Carlos T. - |Recommended: YesIt is a good place to live ... — It is a good place to live in, i like that it is gated and that it has a pool and a gym to use, i like the washer and dryer that the apartment comes in with.
response from property -Carlos, we appreciate your feedback. Please continue to enjoy our gated community and desirable amenities and let us know if there is anything else we may do to further enhance your living experience.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Park Viva, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Park Viva, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose