Ratings & Reviews

Overall Rating

5(43 reviews)97.7% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Aretha B. - |Recommended: YesI love our new neighbors th... — I love our new neighbors they are nice and friendly. It like living next door to a close family member. That is important with COVID, going on.
response from property -Aretha, we are delighted to hear that you are connecting with your fellow neighbors and enjoying your apartment home. If there is anything we may do for you, please feel free to contact us at any time.
Review From Modern Messagesubmitted by Widyawati T. - |Recommended: YesThe parking sucked. There w... — The parking sucked. There was a lot of cars park in my assigned parking The apartment is not perfect as the model house and the neighborhood
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI actually love it here Be... — I actually love it here Been here for two years and it's great. The community is great and the staff are wonderful. Maintenance is always there when you need them no matter what time it is. Great job
response from property -Tiffany, thank you for letting us know that you are enjoying yourself in our community! Our team will continue to work hard to ensure residents are well taken care of.
Review From Modern Messagesubmitted by Shamira L. - |Recommended: YesI have been here for a week... — I have been here for a week and I’ve enjoyed it. My first day in the apartment there were balloons on all of the residents doors for resident appreciation. Makes me happy to see the staff take the time out to appreciate the residents.
response from property -Shamira, welcome to our community! We are delighted to hear that our team's hard work has made you feel welcome in your home. Please don't hesitate to reach out to us if you are ever in need of assistance. Thank you for choosing us as your new home!
Review From Modern Messagesubmitted by Ashley C. - |Recommended: YesGreat location very quiet a... — Great location very quiet an peaceful would recommend anyone to live here neighborhood is wonderful everything is close by which is an convince staff is polite
response from property -Thank you for recommending our community, Ashley! We are happy that our prime location, exceptional team, and peaceful atmosphere meet your needs so well.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love this place Clean an... — I love this place Clean and very quiet and very nice amenities. The neighbors are friendly and everyone seems to respect one another. If you have an issue with your apartment or need something fixed, maintenance is just a phone call away and that's what I love.
response from property -Tiffany, it sounds as though you are having a fabulous experience in our community. Thank you for sharing your review with our team.
Review From Modern Messagesubmitted by Jacquline R. - |Recommended: YesEver since Renew took over ... — Ever since Renew took over it's better more responsive in office online portal to pay rent etc. Parking sucks here still lol but that's not gonna change
response from property -Jacquline, we are thrilled to learn that you have noticed improvements throughout our community. We are sorry to hear that you are still experiencing challenges with parking and have shared your feedback with the team. If there is anything we may do to help, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Lana F. - |Recommended: YesSo far so good I love it... — So far so good I love it here Only thing I don’t like is the parking My apartment is all new and really beautiful built . The neighborhood is nice and the people are a delight .
response from property -Lana, your positivity puts a smile on our faces. Thank you for letting us know you have been enjoying your time here so far. We have taken note of your concerns about parking. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Nafesah W. - |Recommended: YesFairly new so I still have ... — Fairly new so I still have to give the property time. Definitely frustrating that we’ve transferred paid for all our services but we’ve been here for 3 days without hot water—Maintenance doesn’t seem to know why. - Looks as if the apartment was never inspected upon move in, the baseboards of the entire apartment are scuffed need repainting. - The nozzle for the kitchen faucet has been switched to a smaller size in order to prevent high water pressure , but isnt aligned so creates an odd gap. - The front door sticks when locking unlocking due to old weatherstrips that need replacement. Overall, it was frustrating to move in not be able to shower or have a warm house on your birthday. It was more upsetting to then not have a valid explanation or resolution.
response from property -Nafesah, thank you for taking the time to update us. We want you to be completely satisfied in your home and shown the high standard of excellence that we are committed to ensuring for all our residents. If this problem persists, please reach out to us at renewparkviva@trinity-pm.com, so we may make sure that it is addressed promptly.
Review From Modern Messagesubmitted by Breana A. - |Recommended: YesSo far so good enjoying ren... — so far so good enjoying renew park viva overall hope everyone has a happy holiday and stays safe. zoom with family and friends during this difficult time
response from property -Happy holidays to you, Breana! Thank you for taking the time to let us know you are happy overall, and we hope you find festivity and virtual closeness with your loved ones during this unusual time as well.
Review From Modern Messagesubmitted by Hugo E. - |Recommended: YesGood onsite staff that prov... — Good onsite staff that provides resources for any situations that arise. Only thing missing is two parking spots vs one and it would be perfect
response from property -Hugo, thank you for letting us know how supportive our team is. We appreciate you taking the time to share this with us. We have taken note of your suggestion for additional parking spaces and will look into the possibility. Please feel free to reach out if there is anything more you would like to share.
Review From Modern Messagesubmitted by Tameka G. - |Recommended: YesLove living here. The staff... — Love living here. The staff is always so helpful and it’s a great community to be in. They even have gotten a lock on the parking issue we usually have. Would like if there was Availability to purchase more spots otherwise love it here.
response from property -Tameka, thank you for your review and a five-star rating. It is wonderful to learn that you are having a positive experience here. Please continue enjoying your time in our community.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love it here. The apartme... — I love it here. The apartment complex is well maintained and the people are friendly. Great place to live. Very close by freeway and businesses.
response from property -Tiffany, we're delighted by your positive review of our community. We work hard to provide the best possible living experience to our residents, and your comments show us that we are succeeding. Thank you!
Review From Modern Messagesubmitted by Johanna G. - |Recommended: YesStaff was very helpful. Eve... — Staff was very helpful. Every concerned that my husband and I had they tried to explain to us . Also the process was very quick and easy . If we shave a question we can always go to the office and someone is there to help us .
response from property -We appreciate hearing from you, Johanna. Thank you for taking the time to acknowledge the dedication and professionalism of our team. We work hard to provide the best possible living experience for our residents, and reviews like yours show us that we are succeeding.
Review From Modern Messagesubmitted by Khanh N. - |Recommended: YesThe community is clean. The... — The community is clean. The office is easy to reach. Neighborhood is calm. The pool likes like a good size when things open back up. Maintenance is really nice.
response from property -Khanh, thank you for a stellar review! Please know we are here when you need us in the future. You made our day!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Park Viva, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Park Viva, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose