Ratings & Reviews

Overall Rating

5(47 reviews)97.9% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Tameka G. - |Recommended: YesLove living here. The staff... — Love living here. The staff is always so helpful and it’s a great community to be in. They even have gotten a lock on the parking issue we usually have. Would like if there was Availability to purchase more spots otherwise love it here.
response from property -Tameka, thank you for your review and a five-star rating. It is wonderful to learn that you are having a positive experience here. Please continue enjoying your time in our community.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI love it here. The apartme... — I love it here. The apartment complex is well maintained and the people are friendly. Great place to live. Very close by freeway and businesses.
response from property -Tiffany, we're delighted by your positive review of our community. We work hard to provide the best possible living experience to our residents, and your comments show us that we are succeeding. Thank you!
Review From Modern Messagesubmitted by Johanna G. - |Recommended: YesStaff was very helpful. Eve... — Staff was very helpful. Every concerned that my husband and I had they tried to explain to us . Also the process was very quick and easy . If we shave a question we can always go to the office and someone is there to help us .
response from property -We appreciate hearing from you, Johanna. Thank you for taking the time to acknowledge the dedication and professionalism of our team. We work hard to provide the best possible living experience for our residents, and reviews like yours show us that we are succeeding.
Review From Modern Messagesubmitted by Khanh N. - |Recommended: YesThe community is clean. The... — The community is clean. The office is easy to reach. Neighborhood is calm. The pool likes like a good size when things open back up. Maintenance is really nice.
response from property -Khanh, thank you for a stellar review! Please know we are here when you need us in the future. You made our day!
Review From Modern Messagesubmitted by Deborah B. - |Recommended: YesI chose this apartment home... — I chose this apartment home because of the location and amenities. A washer dryer in unit was a must have. I moved here in early 2019. The remodeling was ongoing, landscaping, painting and most of all last year. So when 2020 came, anticipation use of the gym and pool, BBQ area was very real. Then the pandemic hit. Having nice neighbors I can count on one hand feels good. We have exchanged foods, recipes, lended a helping hand to each other and I'm 5 minutes from work. ReNew Park Viva is a nice place to live. I love my apartment.
Review From Modern Messagesubmitted by Dania R. - |Recommended: YesSo far I have really liked ... — So far I have really liked living here, the only downside of it its parking because there’s always an issue parking inside the community. Besides that everything else is great, the amenities, the apartment, and the management have always been there for us and our needs.
response from property -Dania, thank you for your review and complimentary rating. Our team is proud to provide top-tier levels of service to all of our residents, and your feedback validates our efforts. If there is anything we may help with regarding parking in the future, please let us know.
Review From Modern Messagesubmitted by Fabiola O. - |Recommended: YesEs muy comodo seguro y tra... — Es muy comodo seguro y tranquilo la unidad de departamentos se mantienen muy limpio y son muy eficaces para el mantenimiento de los apartamentos
response from property -Gracias por poner una sonrisa en nuestros rostros, Fabiola. Nuestro equipo trabaja arduamente para garantizar un entorno de vida limpio y agradable para nuestros residentes, por lo que su reconocimiento significa mucho para nosotros. Agradecemos el aplauso de 5 estrellas.
Review From Modern Messagesubmitted by Jacquline R. - |Recommended: YesWhen I first moved here in ... — When I first moved here in June 2019 they were still renovating the outside of the complex landscaping, pavement etc. so I couldn't really judge the complex but now it is beautiful nice pool area bbq grills grass and wood chip landscaping throughout and etc. The inside of the units have always been nice but there are some appliances you have to get used to i.e the kitchen sink faucet is positioned weird so the water sprays out of the sink and the bathroom sink faucet is pushed back so far that you have to put your hands at the end of the sink to reach the water but everything is modern so it's fine. The few things that i don't like about this complex but have since adjusted to are the fact that parking sucks and there is only ever 1 person working the leasing office therefore it is hard to get help via phone or in person because that one employee is stuck doing everything from tours to signing leases etc. They have visitors parking but the average household has 2 cars so it's not enough and the location of the complex makes it hard to park on the street so you have to park in the neighborhood next door. The complex has recently gotten taken over by a new property management so with that there is now a online portal to pay rent on and make maintenance request and also email the office. Additionally the property now has it to where if the local office doesn't answer the phone the off site office will and message our local office to get in contact with us so that's helpful to hold them accountable
response from property -Jacquline, we are happy to hear you are enjoying our renovation! The upgrades were designed with your comfort in mind. However, it is concerning that being a part of our community has not met your expectations in every area. Your concerns about the layouts of our apartment homes, the availability of parking, and utilizing our online payment and maintenance request system are all valid concerns. We would like the opportunity to discuss solutions for your concerns. Please feel free to email us at renewparkviva@trinity-pm.com if you would like to discuss further. Thank you for your feedback.
Review From Modern Messagesubmitted by Carlos T. - |Recommended: YesIt is a good place to live ... — It is a good place to live in, i like that it is gated and that it has a pool and a gym to use, i like the washer and dryer that the apartment comes in with.
response from property -Carlos, we appreciate your feedback. Please continue to enjoy our gated community and desirable amenities and let us know if there is anything else we may do to further enhance your living experience.
Review From Modern Messagesubmitted by Marcus A. - |Recommended: YesMe and my family appreciate... — Me and my family appreciate being welcome to a beautiful place. I have great neighbors and met new friends I couldn’t have picked a better place to live.
response from property -Marcus, it made our day to see your heartwarming review. We couldn't be happier to hear that you have been able to foster friendships within our community. We are thrilled to have you and your family here!
Review From Modern Messagesubmitted by Diana M. - |Recommended: YesI Love the amenities here. ... — I Love the amenities here. The apartments are very quiet And well taken care of. I haven’t had any issues since I’ve moved in. I just renewed my lease
response from property -We're humbled by your outstanding feedback about our community, Diana. It delights us to know that you have enjoyed your time here in our community so much! Thank you for choosing us!
Review From Modern Messagesubmitted by LaTachianna J. - |Recommended: YesI enjoy living here except ... — I enjoy living here except for the parking. This is an issue still but overall my needs have been met when contacting maintenance for any issues I’ve had.
response from property -LaTachianna, we appreciate your feedback. It is great to hear that you are happy with your home and that our maintenance team has been so responsive to your needs. We are sorry to hear you have concerns with parking, and our team welcomes any suggestions you may have. Please feel free to connect with us at renewparkviva@trinity-pm.com with your recommendations.
Review From Modern Messagesubmitted by Tiffany M. - |Recommended: YesI actually love this apartm... — I actually love this apartment complex. Sometimes we have issues with parking but I know you guys have tried to fix this issue. I love it because it's not too far away from stores and restaurants and it's really quiet over here until the neighbors start being loud at night but overall a great place to live
response from property -Tiffany, it means a lot to us that you appreciate our team's efforts to address your concerns about parking. Thank you for sharing your affection for our community.
Review From Modern Messagesubmitted by Ina C. - |Recommended: YesI’ve been here for about on... — I’ve been here for about one month and I love it quite neighbors are nice when I request for something to be fixed there right on it wish the pool would open
response from property -Welcome, Ina! We are delighted that you've been enjoying your new home. We share your enthusiasm for the reopening of the pool.
Review From Modern Messagesubmitted by Breana A. - |Recommended: YesOverall experience good. Ni... — Overall experience good. Nice apartment. Only issue is parking and better communication and interaction with site employees. Would recommend to others
response from property -Breana, we appreciate your review and feedback. It is heartening to hear that you are having a positive experience overall. We always welcome the opportunity to learn the ways we may improve. Thank you for your feedback about parking and communication. We will take your feedback to the team for internal discussion. If there is anything additional you would like to share, please feel free to email us directly at renewparkviva@trinity-pm.com. Be well.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Park Viva, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Park Viva, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose